Shipping Policy for Glammavel Shoe Studio

Effective Date: January 6, 2025

At Glammavel Shoe Studio, we understand the importance of timely and reliable delivery for your shopping experience. This Shipping Policy provides comprehensive details about the shipping methods, timelines, and terms that apply to your orders placed on glammavel.com. By completing a purchase on our website, you acknowledge and agree to the terms outlined in this policy.

1. Shipping Methods and Rates

We offer multiple shipping options to ensure that your order reaches you in a way that best suits your needs:

  • Standard Shipping:

    • Estimated Delivery Time: 5–7 business days.
    • Ideal for customers who prioritize affordability and are not in a rush.

  • Expedited Shipping:

    • Estimated Delivery Time: 2–3 business days.
    • A great option for when you need your order delivered quickly without opting for overnight service.

  • Overnight Shipping:

    • Estimated Delivery Time: Next business day (for orders placed before 12 PM CST).
    • Perfect for urgent deliveries and special occasions.

Shipping costs are calculated during checkout based on the shipping method selected, the weight of the items, and the destination. For domestic orders over $150, we offer free Standard Shipping as a thank-you for shopping with us.

2. Order Processing Times

At Glammavel, we strive to process and ship your order as quickly as possible:

  • Order Processing Time: Most orders are processed within 1–2 business days, excluding weekends and public holidays.
  • Cut-off Time for Same-Day Processing: Orders placed before 12 PM CST are usually processed the same day. Orders placed after this time will be processed on the following business day.

Special Cases:

  • Pre-Orders or Backorders: If your order includes items that are on pre-order or temporarily out of stock, you will be notified via email with an estimated shipping timeline. Your entire order may be held until all items are available, unless otherwise requested.
  • Holidays and Peak Seasons: Processing times may extend slightly during high-demand periods like holidays or sales events.

3. Delivery Timelines

Delivery times depend on your chosen shipping method and destination.

Domestic Shipping (United States)

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Overnight Shipping: 1 business day (for orders placed before 12 PM CST)

International Shipping

We ship to select international destinations. Delivery times vary based on the destination and customs clearance procedures but generally fall within 7–14 business days.

  • Customs and Duties: Customers are responsible for any additional fees, taxes, or duties imposed by their country’s customs authorities. These charges are not included in the shipping cost at checkout.

4. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress.

  • Tracking Updates: The tracking number may take up to 24 hours to activate after shipment.
  • Lost Tracking Details: If you have not received tracking information or are unable to locate your order, please contact us at info@glammavel.com for immediate assistance.

5. Delivery Issues

At Glammavel Shoe Studio, we are committed to ensuring your order arrives safely. However, if you experience any issues with delivery, we’re here to help:

  • Lost Packages: If your package is confirmed as lost during transit, we will either issue a full refund or replace the item at no additional cost.
  • Damaged Orders: If your items arrive damaged, please contact us within 7 days of delivery. Provide photos of the damaged item(s) and packaging to help us resolve the issue quickly.
  • Delayed Deliveries: While we work with reliable shipping partners, delays caused by weather, carrier issues, or other unforeseen circumstances are beyond our control. We will do our best to provide updates and assist in resolving any delays.
  • Incorrect Addresses: Customers are responsible for providing accurate shipping information. If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.

6. Returns Due to Delivery Failures

If an order is returned to us due to failed delivery attempts or unclaimed packages, we will notify you via email. The following options are available:

  1. Reshipment: We can resend the package to the corrected address. Additional shipping fees will apply.
  2. Refund: You may request a refund for the order, minus the original shipping cost.

7. International Shipping Specifics

For customers outside the United States, please note the following:

  • Customs Delays: International shipments may be delayed due to customs inspections. These delays are beyond our control, but we will provide tracking updates when available.
  • Duties and Taxes: Import duties and taxes vary by country and are the responsibility of the customer. Please check with your local customs office for more information.

8. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our services or operations. Any updates will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about our shipping practices.

9. Contact Us

For any questions, concerns, or assistance regarding shipping, please contact us:

Email: info@glammavel.com
Phone: (262) 456-6052
Address: Glammavel Shoe Studio, 1743 Kentucky St, Racine, Wisconsin (WI), 53405, USA

We value your trust and are committed to providing a seamless and reliable delivery experience. Thank you for choosing Glammavel Shoe Studio!