Sales Policy for Glammavel Shoe Studio

Effective Date: January 6, 2025

Welcome to Glammavel Shoe Studio! We are delighted to offer you a wide range of premium footwear, including High Heels, High Heel Sandals, Wedge Sandals, and Low Heel Sandals. This Sales Policy outlines the terms and conditions governing the purchase of products from our website, glammavel.com. Please take the time to read through this policy before making a purchase.

1. Product Information

At Glammavel Shoe Studio, we strive to ensure that all product information is accurate and up-to-date. This includes product descriptions, pricing, availability, and images. However, we cannot guarantee that all content is free from errors, and we reserve the right to make changes to product details without prior notice.

All our products are made with high-quality materials and are designed to provide the perfect balance of luxury and comfort. However, as fashion items, there may be slight variations in color or design due to lighting, monitors, or manufacturing processes.

2. Pricing

All prices listed on our website are in USD (United States Dollars) and are subject to change without notice. The prices for our products do not include shipping fees, taxes, or any other charges that may be incurred at checkout.

You will be provided with a total price before completing the purchase, including shipping and applicable taxes. Any discounts or promotional offers will be applied at checkout.

3. Order Process

When you place an order on Glammavel Shoe Studio, you are making an offer to purchase the products in your shopping cart. Once your order is received, we will send you an email confirming the details of your order. This does not constitute an acceptance of your order.

Acceptance of your order occurs once we process your payment and confirm the availability of your selected products. We reserve the right to cancel an order at our discretion, including but not limited to the following reasons:

  • Payment failure or incorrect payment details
  • Product availability issues
  • Fraud prevention

If we cancel your order after payment has been processed, a full refund will be issued.

4. Payment Methods

We offer several secure payment methods for your convenience:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment options available at checkout.

By providing payment information, you confirm that you are authorized to use the chosen payment method. Your payment will be processed securely, and no payment information is stored by Glammavel Shoe Studio.

5. Order Confirmation and Shipment

Once your payment has been successfully processed, we will send you a confirmation email with your order details. Your products will be shipped according to the shipping method chosen during checkout.

Shipping Times:

  • Standard Shipping: Up to 7 business days
  • Expedited Shipping: 3-5 business days
  • Express Shipping: 1-2 business days

Please note that shipping times may vary depending on your location, product availability, and any unforeseen delays. International orders may take longer due to customs processing.

6. Shipping and Handling

We offer domestic and international shipping options. Shipping fees will be calculated at checkout based on the shipping method chosen and the delivery location.

  • Domestic Orders: We ship to all 50 states within the United States.
  • International Orders: We ship to most countries around the world. International shipping fees and delivery times will vary depending on your location.

Customs Duties and Taxes: For international shipments, you may be required to pay additional customs duties, taxes, or import fees upon delivery. These fees are the responsibility of the customer and are not included in the shipping cost.

7. Returns and Exchanges

At Glammavel Shoe Studio, we want you to love your purchase. If for any reason you are not completely satisfied, you can return or exchange your items within 14 days of receiving your order.

Conditions for Returns/Exchanges:

  • Items must be unworn, unused, and in original condition (including packaging, tags, and any protective coverings).
  • Items must be returned within 14 days from the date of delivery.

Return Process:

  • Please contact our customer service team at info@glammavel.com or call (262) 456-6052 to initiate the return.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • Once your return is processed, a full refund will be issued to your original payment method.

Exchanges: If you wish to exchange an item for a different size or style, please follow the same procedure as for a return. You may place a new order for the desired item after initiating the return.

For more details, please refer to our Refund and Returns Policy page here.

8. Order Cancellations

You may cancel your order before it is processed and shipped by contacting our customer service team immediately. Once an order has been processed and shipped, we are unable to cancel it.

9. Sales and Promotional Discounts

From time to time, we may offer sales, promotions, or discounts on our products. These offers are subject to terms and conditions, and they may be available for a limited time only.

  • Discounts may not be combined with other offers or promotions unless explicitly stated.
  • Sale items are final sale and cannot be returned or exchanged, except in the case of a defective product.

For the latest sales and promotional offers, check our website or sign up for our newsletter.

10. Customer Support

If you have any questions or need assistance with your order, our customer service team is here to help. You can reach us at:

11. Modifications to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for any updates.

By purchasing from Glammavel Shoe Studio, you agree to abide by the terms outlined in this Sales Policy. Thank you for shopping with us, and we hope you enjoy your stylish, high-quality footwear!